Privacy Policy
Last updated: November 2026
This policy explains what personal data DragonRain collects, why we collect it, and how you can control it.
Information we collect
Account data: email address, optional display name, and a hashed password.
Order data: items purchased, order totals, shipping name, address, phone number and email.
Technical data: IP address, browser type and pages visited, used for security and basic analytics.
How we use your data
To process payments, fulfil and deliver orders, and send transactional emails such as order confirmations and shipping notifications.
To provide customer support and handle returns or refunds.
To detect abuse and keep our store secure. We do not sell your personal data.
Service providers
PayPal processes payments. Vercel hosts the store and stores uploaded images. Our database provider stores account and order records. An email provider delivers transactional emails.
Each provider only receives the data needed to perform its service.
Cookies
We use strictly necessary cookies to keep you signed in and to preserve your cart. We do not use advertising cookies.
Your rights
You can request access, correction or deletion of your personal data at any time by emailing [email protected].
Order records may be retained for accounting and tax purposes even after account deletion, as required by law.
Children
Our store is not directed at children under 16 and we do not knowingly collect their personal data.
Still have questions?
Email us at [email protected] — we usually reply within 2 business days.
Or use the contact page →