Terms of Service

You agree to provide accurate information when creating an account or placing an order, and not to misuse the store, attempt unauthorised access, or place fraudulent orders.

Product descriptions, images and prices are as accurate as we can make them. Colours may vary slightly between batches and screens.

We may change prices or availability at any time. If a price error is discovered after you order, we will contact you before charging or shipping and offer a refund.

An order is a request to purchase; our acceptance occurs when payment is captured and the order is confirmed by email.

We may cancel an order if an item is unavailable, if payment fails, or if we suspect fraud. In that case you are refunded in full.

Shipping times are estimates. Returns are handled according to our Returns & Exchanges policy and our Shipping Policy.

All content on this site — text, product photos, illustrations and the DragonRain name — belongs to DragonRain and may not be copied or reused without permission.

Our products are stress-relief items, not medical devices, and are not intended for children under 3. To the extent permitted by law, our liability is limited to the amount you paid for the order.

These terms are governed by the laws applicable where DragonRain is registered. Nothing here limits rights you have under mandatory consumer protection laws in your country.